Acceptable Use Policy

NovaHR by TradeNovaTech

This Acceptable Use Policy ("AUP") describes permitted and prohibited use of NovaHR, a cloud-based human resources and workforce management platform operated by TradeNovaTech ("TradeNovaTech", "NovaHR", "we", "us" or "our").

1. Permitted Use

NovaHR may be used for legitimate human resources, workforce management, attendance, leave, employee administration, notifications, reporting and related business purposes supported by the service.

• Use NovaHR for lawful business and workforce-management activities.
• Use the service only through accounts and access rights assigned to you.
• Provide accurate information where required for operation of the service.
• Use NovaHR in accordance with applicable laws and the contractual terms governing the service.

2. Prohibited Activities

Users must not use NovaHR for unlawful, abusive, fraudulent, deceptive or unauthorized activities, or in a way that interferes with the security, availability or proper operation of the service.

• Attempting to gain unauthorized access to accounts, systems, data or restricted functionality.
• Accessing or using information belonging to another user, employee, company or tenant without authorization.
• Interfering with, disrupting, overloading or bypassing security or access controls of the service.
• Submitting or transmitting malicious code or content intended to compromise the service or its users.
• Using the service for fraudulent or deceptive attendance, leave or workforce records.
• Using another person's credentials or otherwise misrepresenting identity or authority.
• Attempting to bypass subscription, billing, account or feature restrictions.
• Using NovaHR in violation of applicable law or the applicable service agreement.

3. Account Security

Customers and users are responsible for maintaining the security of their account credentials and for using access only as authorized. Suspected unauthorized access, credential compromise or other security incidents should be reported to the appropriate NovaHR support contact promptly.

4. GPS and Attendance Misuse

NovaHR may use browser-based geolocation and related attendance controls to support attendance and workforce-management functions. Users must not intentionally manipulate, falsify or misuse location, attendance, checkout, leave or related workforce records.

• Do not knowingly submit false attendance information.
• Do not intentionally circumvent configured geofence or attendance controls.
• Do not use another person's account or device access to create misleading attendance records.
• Customers are responsible for using attendance and location features in accordance with their own lawful workplace policies and applicable requirements.

5. Security Testing

Security testing, scanning or other activity that could affect NovaHR infrastructure or another customer's data or service must not be performed without appropriate authorization.

Testing must not attempt to obtain unauthorized access, bypass access controls, disrupt service availability, or access information outside the tester's authorized scope.

6. Enforcement

Where we identify or receive a report of activity that may violate this AUP or the applicable service terms, we may review the activity and take appropriate action consistent with the governing agreement, including restricting or suspending access where necessary to protect the service, users, data or security of the platform.

7. Relationship to Other Terms

This AUP supplements the NovaHR SaaS Subscription Agreement and should be read together with the other applicable NovaHR terms and policies.

8. Contact

NovaHR by TradeNovaTech
support@tradenovatech.com
info@tradenovatech.com